Your fee and your payment QR
Set your consultation fee from the desk. The fee screen shows the amount, a QR built from your own UPI ID with the amount already in it, and records whether they paid cash, UPI or card.
Entry tier
QLive Basic
A smart digital queue for a single consulting room. Everything you need to stop the counter answering the same question forty times a morning — and nothing you don't.
₹9,999one-time setup
or ₹3,333 × 3 — three monthly instalments, no extra charge
then ₹2,000/month maintenance & support · first month free
Founding clinic offer — first 20 clinics
- ₹3,000 off the standard setup fee
- Or ₹3,333 × 3 monthly instalments — same total, no interest
- Your first month of maintenance free (worth ₹2,000)
- Prepay a year of maintenance and pay for ten months, not twelve
Everything above included, three years all-in: ₹79,999.
- Solo practitioners & single-room clinics
- Up to 50 patients a day
- Runs on your local network
- Live in 72 hours
What's included
Ten things, all of them essential
Basic isn't a stripped-down trial. It's the complete queue loop — book, check in, take the fee, display, notify, track — with the analytics left out.
Why they have come
The complaint in the patient's own words plus a free-text note, so the doctor is not starting from a blank page. Professional adds medicines, allergies and prior treatment.
A time, not a position
Every patient is told when the doctor will see them, not where they stand in a line. That promise is the whole point of QLive, and it is in the cheapest plan.
Online appointment requests
Patients pick a free slot from their phone. Your receptionist accepts or declines it — nothing is confirmed behind your back, and an unanswered request never blocks a slot.
Fee confirmed before the token
After entering a patient, the desk is asked whether the fee has been paid. No means delete the entry or go back and settle it. Nobody reaches the waiting list unpaid.
Full patient history
Every visit the clinic has ever recorded, searchable by name or mobile number, with what each patient waited last time. Exportable to CSV.
Waiting-room displays
Connect any TV or monitor to show the token currently being served, plus the next two numbers. Patients read the room instead of asking about it.
WhatsApp auto-sync
A confirmation message the moment a patient checks in, then an automatic alert when they're three spots away from their turn.
Reception interface
Two buttons — Add patient and Next token. Deliberately simple, because a dashboard your staff avoid is a dashboard that failed.
Mobile ticket tracking
Patients open a secure link and see a live page with their token, the current number and an estimated wait. No app, no login.
Phone-number check-in & lookup
Patients are added by name and mobile number, which becomes their key to the whole system — they can look their token up on the counter screen or their own phone at any time, without carrying a slip of paper.
Architecture
Local network. Deliberately.
Basic runs inside your clinic rather than in the cloud. That's a real trade-off, and it's worth understanding before you choose.
What you gain
- The desk and display keep working through an internet outage
- Instant response — nothing round-trips to a server
- Queue data stays on the premises
What you give up
- Checking the queue from outside the clinic
- Historical analytics and peak-hour insights
- Custom workflow rules
WhatsApp alerts do need a connection — if your line drops, messages queue up and send when it returns.
Basic is right for you if…
- One doctor consults at a time
- One reception counter runs the queue
- Your problem is crowd and confusion, not reporting
- You want the lowest sensible starting cost
Consider Pro instead if…
- You want to know your peak hours and consult times
- Two people manage the queue at once
- You'd like to check the clinic from your phone
Deployment
What the ₹9,999 actually buys
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Configuration
Your clinic name, doctor, token rules and WhatsApp message wording, set up for you rather than handed over as a blank system.
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Installation on site
The desk dashboard on your reception machine, the display connected to your waiting-room screen, and the patient page tested on a real phone.
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Staff training
One sitting with whoever runs your counter. Two buttons takes about ten minutes to teach and about a day to become automatic.
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Handover & first live session
We stay reachable on WhatsApp while you run your first real morning on QLive, so anything unexpected gets sorted the same day.
Start with Basic. Upgrade when you need to.
Clinics move up to Pro when they want the numbers. Nothing is wasted — your setup, tokens and message templates carry across.