A one-time setup fee, then ₹2,000 a month to keep it hosted, updated and supported. No per-token charges, no per-message charges, no annual licence that grows with your clinic.
then ₹2,000/month maintenance & support
A patient queue everyone can see, so your counter stops answering the same question all morning.
then ₹2,000/month maintenance & support
Everything in Basic, moved to the cloud — plus the numbers you need to staff your clinic properly.
then ₹2,000/month maintenance & support
Architecture built around your clinic's rules — not the other way round.
Every "how long more?" is a small interruption at the counter. Put your own numbers in and see roughly how quickly QLive pays for itself.
| Feature | Basic₹12,999 | Pro₹19,999 | Premium₹29,999 |
|---|---|---|---|
| Queue essentials | |||
| Live token generation | ✓ | ✓ | ✓ |
| Waiting-room display | ✓ | ✓ | ✓ |
| Reception admin dashboard | ✓ | ✓ | ✓ |
| Phone-number check-in & lookup | ✓ | ✓ | ✓ |
| Mobile patient tracking page | ✓ | ✓ | ✓ |
| Check-in confirmation | ✓ | ✓ | ✓ |
| "Turn approaching" alert | ✓ | ✓ | ✓ |
| Custom message templates | — | ✓ | ✓ |
| Analytics | |||
| Daily patient statistics | — | ✓ | ✓ |
| Peak hour insights | — | ✓ | ✓ |
| Average consultation time | — | ✓ | ✓ |
| Wait time trend charts | — | ✓ | ✓ |
| Patient history records | — | ✓ | ✓ |
| Department-level bottleneck analysis | — | — | ✓ |
| CSV export | — | — | ✓ |
| Clinic flow control | |||
| Multi-device reception sync | — | ✓ | ✓ |
| Multi-doctor command routing | — | — | ✓ |
| Emergency & VIP priority tokens | — | — | ✓ |
| Queue pause / resume & skip logic | — | — | ✓ |
| Custom workflow engineering | — | — | ✓ |
| Infrastructure & support | |||
| Hosting | Local network | Standard cloud | Isolated cloud |
| Remote access from anywhere | — | ✓ | ✓ |
| Deployment & staff training | ✓ | ✓ | ✓ |
| Support channel | Priority 24/7 | ||
| Monthly maintenance | ₹2,000 | ₹2,000 | ₹2,000 |
| Suggested clinic size | Up to 50/day | 50–150/day | 200+/day |
Scroll the table sideways on a small screen. Volumes are guidance, not hard limits — talk to us if you're between two tiers.
Yes. The setup fee covers configuration, installation, hardware setup at your clinic and staff training. You pay it once when the system goes live. After that the only recurring cost is ₹2,000 a month.
Hosting and the WhatsApp messaging pipeline, software updates and fixes, backups, and support on WhatsApp. It's the same ₹2,000 on all three plans, and it doesn't change with your patient volume.
No. Whether you see 30 patients or 300 in a day, the cost is identical. We priced it this way deliberately — a system that gets more expensive the busier you are is a system clinics stop using on their busiest days.
Usually not. QLive runs on the reception computer or tablet you already use, and on any TV or monitor that can open a web page. If your waiting area has no screen at all, we'll tell you what to buy before you commit — it isn't bundled into our price, so you're free to source it yourself.
Yes, and clinics do it often — usually once they want the analytics or a second reception counter. Message us and we'll quote the difference and schedule the migration. Your existing queue setup and message templates carry over.
We'll share payment details and a formal invoice for both the setup fee and the monthly maintenance when you confirm your deployment. Ask us on WhatsApp for the current payment options and any applicable taxes before you commit.
No pressure and no long proposal document — a short WhatsApp conversation is usually enough to know whether QLive fits your clinic.